Our History
Trusted IT partner since 2001.
Decision1 IT Solutions is a Dunedin-based managed IT service provider. We've quietly supported Otago businesses and schools since 2001 — first as a products-and-services shop, today as a deeply relational subscription partner.
Milestones along the way
A quarter of a century of looking after Otago networks — one relationship at a time.
Opened in 2001
Mark & Victoria opened Decision1's doors in Dunedin with a simple mission: real local service for real local businesses.
Two decades of partnership
A products-and-time-and-materials shop grew into a deeply relational managed-service partner across Otago.
IT Alliance member
Joining the IT Alliance gave us national reach and a peer network of NZ's best engineers — without losing the Dunedin feel.
CyberCert Bronze certified
Independently audited security practices — the standards we recommend are the standards we hold ourselves to.
From two-person team to a trusted Otago partner.
Twenty-four years, hundreds of clients, one steady principle: pick up the phone, do the work, follow it through.
Decision1 officially opened its doors in 2001. Mark and Victoria, a husband and wife team of two, set forth to provide technical services to the businesses they grew to know and love. The primary focus of the business was to support organisations of all sizes to build and maintain their technology services. Decision1 took pride in standing alongside business owners and managers as a technology partner, listening, guiding and advising when needed. Over the years strong partnership bonds have been formed, and we are delighted that many have endured.
Like most businesses, Decision1 has grown and changed over the years, moving from a mostly products business complimented with time & materials services, to primarily a managed services business under a subscription model, which has allowed us to deepen and strengthen our relationships.
As the modern world continues to intensify its reliance on technology, subscription services have become increasingly the dominant force in the business technology sector. This has allowed us to widen our product and services range, so we are able to provide technology services across more and more industries.