Infrastructure projects & fault-finding
Decision1 engineers, on call for the hard problems.
Whether you're standing up a new office, replacing ageing switches, chasing an intermittent Wi-Fi issue, or recovering from a hardware failure — we can rebuild or replace equipment or complete networking environments.
What we can do for you
Designs & Installs
New offices, server replacements, network refits, cabling jobs.
Fault Diagnosis
When something's slow, dropping, or completely dead, we find the root cause and fix it.
Hardware Sourcing
Business-grade switches, routers, Wi-Fi, servers and firewalls — procured at partner pricing.
Hand-back Documentation
Every job leaves you with cable maps, port plans and config records.
Related real stories
See how this played out for a real Otago business.
Restoring payments — and rebuilding trust in the right supplier.
When their payment system failed completely and the processor pushed an expensive upgrade as the only fix, Larnach Castle turned to Decision1. We found and applied the published fix in minutes — restoring trade and exposing a stand-over sales tactic.
A busy medical practice that finally feels reassured about IT.
Ten years on Universal Support — proactive monitoring, seamless transition from their previous provider, and a practice manager who would recommend Decision1 without hesitation.