Master Your Communications

Communication is the productivity backbone in any organisation.  Use the latest technologies to elevate your team to the next level. 

Communications is an area technology can really shine.  Both old and new technologies can seamlessly blend with your team and business goals.  Your team can shine when they can communicate in a variety of ways to suit the use and the user.  Start with unified email, voice communications, then add in video communication, instant chat and document collaboration to truly empower your team.

Email
Organisations of all sizes have become to rely on email, so you need a reliable email system.  Email should be safe, secure and fast, so you can reliably send and receive your communications knowing it arrives as expected. 

Voice
Phone communication is as popular as it has ever been, so you want to be able to reliably take and make calls, without interruption.   Voice-over-IP phones have brought an extra dimension to this tool, where you can have full control over call automations, call flows, auto attendant, handsets, headsets, and softphones.

Instant Chat
Tools such as Microsoft Teams and Slack have catapulted instant messaging into the business realm.  These tools are now the first choice for team members to discuss and  collaborate ideas and tasks with each other.  Combining the ease of email with the speed of text, chat tools can be a quick way to move information through your organisation, keeping everyone efficient and on task.

Video Chat
Nothing beats a face to face connection, but this is not always possible.  Next best is a face to face interaction via video.  Working with colleagues or discussions with customers feel more present when you can see each other.

Collaboration Tools
​When multiple team members are working on a task or project, checking and rechecking a document or calculation by passing the details from one person to the next can really slow the pace down.  Tools such as Microsoft Office 365 provides true multi-user collaboration across number of their productivity tools that will changes in real time, while multiple users make changes simultaneously.  This can improve your output many, many times and all the while everyone knows who changed what and when.  All changes can be notated and can be rolled back at any time.